Shipping policy

Saint Donciere Shipping Policy

At Saint Donciere, we are committed to delivering luxury and affordability in every timepiece we offer. Each watch is thoroughly inspected and carefully packaged to ensure it reaches you in perfect condition. Below, you'll find all the details about our shipping process and delivery timelines.

Order Processing and Dispatch Times
- Order Processing: After you place your order, we immediately begin processing it. Every watch undergoes a strict quality inspection before being packed for shipment.
- Dispatch Times: Our standard dispatch times range from 1 to 3 business days. This allows us to ensure that each watch meets our high standards before it leaves our facility.

Free Worldwide Shipping
- Complimentary Shipping: We are pleased to offer free shipping on all orders, no matter where you are in the world.
- Tracked and Signed: For your peace of mind, all orders are shipped with tracking and require a signature upon delivery. This ensures that your watch arrives safely and securely.

Shipping Within the United Kingdom
- Delivery Time: For orders within the UK, delivery typically takes between 3 to 5 business days from the date of dispatch.

International shipping to Europe
- Delivery Time: For orders shipped to European countries, delivery can take up to 7 working days from the date of dispatch.

International Shipping Outside Europe
- Delivery Time: For orders shipped outside of Europe, delivery typically takes up to 10 working days from the date of dispatch. In rare cases, it may take up to 15 working days due to customs processing or other unforeseen delays.

Important Information
- Customs and Duties: Please note that international orders may be subject to customs fees or import duties upon arrival in the destination country. These fees are the responsibility of the recipient.
- Delivery Delays: While we strive to meet the delivery timelines mentioned above, unforeseen circumstances such as customs delays, public holidays, or severe weather conditions may occasionally cause delays. We appreciate your understanding and patience in such cases.
- Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details so you can monitor your package’s journey.

Contact Us
If you have any questions regarding your order or need assistance with tracking, please don't hesitate to contact our customer support team at Saintdonciere@hotmail.com. We're here to help and ensure that your experience with Saint Donciere is nothing short of exceptional.

Thank you for choosing Saint Donciere. We look forward to delivering luxury right to your doorstep, wherever you are in the world.